Scammers target FasTrak drivers with threatening text messages

SAN DIEGO – Scammers are targeting people via text messages, demanding they pay tolls and threatening them with legal action if they don’t. These messages contain a link that can pose a risk to people who click on them and potentially give hackers access to their information.

The Identity Theft Resource Center website says reports of fraud on toll roads are increasing rapidly. The ITRC also mentions that it is receiving reports of victims of these scams in several states, including California.

CBS 8 spoke with Cristi Harnandez, who received similar text messages on her phone.

“Many people started blocking or deleting the number since the beginning of last week because I always saw the messages,” Harnandez said.

There is a warning on SANDAG’s FasTrak website portal that states: “Nationwide text fraud: If you receive a suspicious text message regarding a toll balance, log in to your FasTrak account online or contact us to verify that the message is legitimate.”

In July, California’s attorney general issued a consumer alert warning of text message toll scams. The Attorney General’s Office shares some steps you should take if you receive a toll scam text message:

• Delete any scam texts you receive.

• File a complaint

• Verify your account

• Contact the toll service customer service phone number

• Secure your personal information and financial accounts