Entergy Texas Storm Update – 12/28/24, 5:30 p.m

Press Release > Entergy Texas Storm Update – 12/28/24, 5:30 p.m

For immediate publication

12/28/2024

Highway 124 in Chambers County

Crews are working to get the lights back on this evening

Multiple tornadoes and severe thunderstorms caused widespread outages throughout Entergy Texas’ service area Saturday afternoon. Emergency crews are working this evening to get the lights back on as safely and quickly as possible.

As of 5:30 p.m., more than 16,000 customers are without power. The hardest hit counties include Galveston, Jefferson, Tyler and Montgomery, with high winds, lightning and downed vegetation being the contributing factors.

Additional resources were requested to support the restoration. Customers are encouraged to visit Entergy’s View Outage map for the most current information and estimated restoration times.

Stay safe:

We ask our customers to be cautious after the storm and follow these important safety tips:

• Stay away from downed power lines and debris areas. Live power lines may not be visible in the rubble.
• Immediately report downed lines to Entergy at 1-800-9OUTAGE (1-800-968-8243)and call your local police station or fire department.
• Do not walk in flooded areas or standing water. Remember that wet branches can conduct electricity.
• Keep your distance from working teams. Many hidden dangers to the public can lurk on construction sites, and distracted workers can lead to accidents.

Stay informed:

It is important for Entergy Texas to keep customers informed before, during and after a storm. Here are some of the platforms we use to deliver updates:

• Download the Entergy app at entergyapp.com. Customers can use the app to report outages or check power status in their home or business.
• Entergys Show failures website Includes maps showing where outages are located and information about recovery progress.
• Sign up for the outage Text notifications via myEntergy. Customers should update their notification settings to participate in text notifications. Customers can also sign up for text alerts about severe weather and recovery efforts by texting REG to 36778.
• The Entergy Storm Center website has storm safety, preparedness and recovery information updated throughout the day.
• Operation: Storm Ready Guide Is a free downloadable guide This helps customers plan and prepare for weather emergencies.
• Social media plays an important role in informing customers. Follow Entergy Texas on Twitter at @EntergyTX And Facebook.com/EntergyTX.

About Entergy Texas

Entergy Texas, Inc. provides electricity to approximately 512,000 customers in 27 counties. Entergy Texas is a subsidiary of Entergy Corporation, a Fortune 500 electrical company. Entergy serves the lives of 3 million customers through its operating companies in Arkansas, Louisiana, Mississippi and Texas. We invest in the reliability and resilience of the energy system while supporting our region in the transition to cleaner and more efficient energy solutions. Entergy has been rooted in our communities for more than 100 years and is a nationally recognized leader in sustainability and corporate citizenship. Since 2018, we have delivered more than $100 million in economic benefits to local communities each year through philanthropy, volunteerism and advocacy. Entergy is headquartered in New Orleans, Louisiana, and employs approximately 12,000 people. For the latest news from Entergy Texas, visit Newsroom and connect with @EntergyTX on social media.